loyalty customer

Loyalty App: Why should each organization have its own one? 

Introduction Nowadays, integrating technology into customer care is of tremendous importance. Technology helps improve customer experience, enhance interaction capabilities, and manage customer information. It provides powerful data analytics tools to evaluate and gain a better understanding of customers. Applying technology to customer care also increases effectiveness and saves costs. All the mentioned features are concretely …

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Are traditional customer loyalty programs still effective?

Introduction Customer loyalty programs through traditional methods are a way to build good relationships with customers via direct communication, phone calls, letters, and conferences. This is a way to provide professional service, build trust, and engage personally with customers. Although technology is advancing and providing new methods of customer care, there are still businesses that …

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