Proctoring

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Technology’s Catch-22 in Higher Education

This item was first published in EDUCUASE’s Industry Insights column. It so happens that 2018 is EDUCAUSE’s 20th anniversary year. We’ve been remembering the history of online education, particularly the technologies that made it possible and necessitated the necessity for online proctoring, alongside EDUCAUSE. Consider how technology was available to a normal college student 40 …

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Myths Busted by TESO’s proctoring solutions: 4 Ways We Don’t Invade Our Test-takers’ Privacy

The rapid shift to digital learning and testing last year sparked a global debate about data collection and dissemination ethics among remote proctoring services. We began communicating more transparently about our testing processes, terms of service, and data collection as concerns about how remote proctoring could negatively impact test-taker privacy grew. Laws in this area …

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How User Experience Can Be Improved Through Research, Experimentation, and Feedback

Any Any internet software is only as good as the people who use it think it is. When it comes to user experience, ease of use, efficiency, and simplicity are some of the most crucial aspects to keep in mind. TESO has spent the last two years building a team that is critical to our …

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CAN IT SCALE IN A PANDEMIC? — PART 1 OF ONLINE PROCTORING IN A PANDEMIC

This three-part series will look at how TESO dealt with the effects of COVID-19 on our remote proctoring services and how we’re dealing with them now (sometimes referred to as invigilation services). By the end of January 2020, it was evident that COVID-19 will have a significant impact on a variety of businesses, including testing. …

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CAN IT SCALE IN A PANDEMIC? — PART 2 OF ONLINE PROCTORING IN A PANDEMIC

Welcome to Part 2 of our three-part article on how we dealt with COVID-19’s effects and continue to do so. We described how careful planning and expertise with technology enabled us to rapidly adapt to travel and business limits while also offering additional support for our employees in the last post. Managing Increased Demand While …

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CAN IT SCALE IN A PANDEMIC? — PART 3 OF ONLINE PROCTORING IN A PANDEMIC

This is the final installment of a three-part series on how we’ve dealt with the repercussions of COVID-19 and how we’re dealing with them now. We covered how business constraints impacted our team and how growing demand revealed chances to improve platform performance, review efficiency, user onboarding, and test-taker experience in the previous sections. BRIDGE …

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Where We’ve Been, Where We Are, and Where We’re Going with Artificial Intelligence in Online Proctoring

This story was first published in EDUCAUSE’s Industry Insights column. Artificial intelligence (AI) is a buzzword these days in almost every business. Though it dates back to the 1950s, its application has reached a tipping point in the last decade and is fast progressing. AI has begun to pervade several aspects of higher education, although …

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